Refund & Cancellation Policy

You can cancel anytime from your account or by emailing support@rovivet.shop. When you cancel, your plan stays active until the end of the current paid period, then does not renew. Plan allowances do not carry over after a period ends.

Monthly and yearly plans renew automatically in USD until cancelled. We show the plan and price clearly before you subscribe, and your payment provider records each charge.

• Because plans unlock digital generation immediately, fees for a period already used are generally non-refundable.
• If you were charged in error, a renewal you did not intend, or you experienced a genuine service fault, contact us within 14 days and we will review a full or partial refund.
• Unused monthly allowance is not separately refundable, but you can cancel to stop future renewals.
• If you are unhappy with a generated image, we prioritise re-rendering it before considering a refund.

Nothing here removes rights you have under applicable consumer law in your country. Consumers in the UK/EU acknowledge that by starting digital generation during any cancellation window they agree to immediate performance of the service.

Email support@rovivet.shop or call +44 7807852941. This policy is governed by the laws of England and Wales.